BillingTree, an ACA International member company in Phoenix, recently released the findings of its second annual Healthcare Operations and Technology Survey showing the impact of technology adoption in the industry, trends in patient payments and new challenges.
The biggest challenges facing providers were a patient’s inability to pay, collecting payments after leaving the facility and more, according to the survey. Technology adoption continues to remain a key focus in the future. Over the next 12 months, 63 percent of respondents plan to implement a patient payment portal.
“Having collected industry data for two consecutive years, we can see significant trends starting to emerge. One key development is the priority placed on technology adoption,” Dave Yohe, BillingTree’s vice president of marketing said in the news release.
To request a complimentary copy of the survey, visit: http://bit.ly/2GUNig3